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Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.
Description
JOB PURPOSE:
As a Digital Business Process Analyst, this position will have the opportunity to work closely with the Agile delivery team and stakeholders to execute digital initiatives enabling business imperatives. This role will have primary responsibility for creating, analyzing and validating business requirements, translating them into detailed functional requirements and user stories, and defining acceptance criteria and test cases. The incumbent will be responsible for creating user stories, defining dependencies, impacts and acceptance criteria, and obtaining requirements sign-off from requesting business partners.
JOB DUTIES (Responsibilities may include, but are not limited to):
Coordinate enterprise growth through representing and/or deploying a specific platform or group of capabilities of Caterpillar’s world class eBusiness solutions with our enterprise, industry and/or Dealer partners. Support appropriate partners in deploying digital capabilities, focusing on delivering customer and business value as defined in a variety of ways, typically in the form of online leads, attributable sales, parts sales and support activities – the full customer lifecycle. Proactively seek to understand the marketing and business objectives of appropriate partners and help coordinate with capability experts on how, when and where capabilities can be best utilized to drive value.
Creates, analyzes and validates business requirements, translating them into detailed functional requirements and user stories, and defining acceptance criteria and test cases. The incumbent will be responsible for creating user stories, defining dependencies, impacts and acceptance criteria, and obtaining requirements signoff from requesting business partners.
Supports appropriate team members in driving and/or deploying digital execution within the framework of enterprise tools, processes and strategies. Helps manage and organize appropriate information, dashboards, metrics and other reports for team members to use with their partners. Supports digital projects that identify linkages and synergies across business units, industries and/or Dealers.
Supports proper collaboration, coordination, training, communication and alignment among related areas, projects and strategies within the team and with internal and/or Dealer partners. Reinforces digital awareness through communication and identity programs in global regions and multiple business units, industry groups and/or Dealers. This role will help coordinate materials and efforts necessary to convey and execute digital strategy. Supports future-focused assessment of global and industry impact related to digital programs and deployments, and helps other consultants coordinate efforts.
Assists in coordinating efforts and/or gathers information to solve issues and problems requiring careful analysis and diagnosis. Proactively seeks to develop personal digital acumen.
Tracks and monitors progress, typically via metrics reporting. Other job duties assigned, as needed.
Moderate travel required (5%-15% of working time).
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
Basic Qualifications
Four-year Bachelor’s degree preferably in computer science, information systems, marketing, communications, engineering or related field
3 years of proven Business Analyst experience to manage technical requirements
3 years of experience with the Agile methodology
Demonstrated ability to communicate appropriately to ensure a team’s success
Strong accountability, planning/organization skills, and teamwork
Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
Excellent oral and written communication skills
Top Candidates Will Also Have:
PMP/Agile certifications.
Experience managing projects using Agile software tools such as Azure DevOps
Experience working with onshore/offshore team model
Self-starter who can come up to speed quickly.
Works with little direction and supervision, makes time for unplanned assignments, and adaptable to changing priorities.
Knowledge of SDLC and demonstrated experience employing SDLC in aspects of the project management process
Ability to simultaneously work on multiple projects of different sizes.
The Power of Everyone
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
Caterpillar offers many job opportunities which can be found through our employment website.